PGNETWORKS TECHNOLOGY INC. (“PGNTI”, “we”, “us”), formerly PGNetworks Wireless Internet Services (PGNWIS), respects your privacy and is committed to protecting your personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, its Implementing Rules and Regulations, and issuances of the National Privacy Commission (NPC).
Information we collect
- Service application / inquiry form: your full name or company name, mobile number, email address (optional), municipality and barangay, connection category, and complete installation address.
- Subscriber bill check: the Account Number and registered last name you enter, used only to verify your identity against our billing system. We display only a masked account name, balance and payment status.
- Staff verifier: the personnel name you type, used only to confirm whether that person is an authorized PGNTI employee. Searches are not linked to your identity.
- Technical data: your IP address is processed temporarily to protect our forms from abuse (rate limiting), and standard server logs are kept for security.
How we use your information
- To check service availability, process your application, schedule site surveys and installations, and contact you about your request.
- To provide billing information and subscriber support.
- To protect our subscribers and staff from fraud, and to comply with legal and regulatory obligations.
We do not sell your personal data. We share it only with our authorized personnel and service providers who need it to deliver your service (for example, our billing system and email provider), or when required by law.
Retention and security
We keep personal data only as long as necessary for the purposes above or as required by law, and we apply reasonable organizational, physical and technical safeguards to protect it.
Your rights
Under the Data Privacy Act you have the right to be informed, to access, to object, to correct (rectification), to erasure or blocking, to data portability, to file a complaint with the National Privacy Commission, and to claim damages. To exercise these rights, contact us using the details below.
Contact us
PGNETWORKS TECHNOLOGY INC.
Room 301, 3rd Floor, Triple A Center, A. Mabini St., Brgy. Poblacion III, Santa Cruz, Laguna 4009 (In front of Aglipay Church)
Landline: (049) 566 7673 · Mobile: 0917-654-8563 / 0917-622-2355
Email: [email protected]